I live in the US and ordered birthday flowers for my sister. the process was easy, and I was updated each step along the way. My sister told me the florist in Milan was excellent and called multiple times to ensure she would be there for delivery. When the arrangement showed up she said it was beautiful. this was my first time using gift baskets overseas. I will use them again !
I have used Gift Baskets Overseas now for a number of years. Their service is impeccable! From the time you first place your order to delivery, they keep you updated every step of the way. If ever there is an issue their customer service team will give you a call. I am based in Australia and think that is amazing for a US-based company to call and inform you if there are any issues along the way. They are always quick to reply and offer their assistance where ever they can. I recommend Gift Baskets Overseas for any gift, for any occasion you want to send overseas, the range is excellent and my recipients comment that the quality is too. Highly recommend!
Thank you for the beautiful basket that was put together for me during my time of recovery after chemo, I enjoyed it .
Once again thank you!
I am a frequent international traveler and split my time between Thailand and the United States. I have been using GiftBasketsOverseas for years and they are literally the Best of the Best! I have never had a problem with ordering or delivery. Prompt, considerate, and extremely efficient. As a President of my current Division, I work with several vendors and have over the years. The business model GiftBasketsOverseas has put into place is a perfect example of putting ‘customer satisfaction’ first and foremost. I would recommend this company both Nationally and Internationally.
For my elderly mum’s birthday I ordered a teddy and cookie basket. My mum loves cuddly toys and those type of biscuits are food that mum doesn’t really buy in Jamaica. I ordered on Saturday and by Monday her gift arrived. Actually she FaceTimed me back because in our 1st conversation I said a gift would be with her in a few days. Never did I expect such aspeedy delivery. Mum’s smile was priceless. Awonderful team. Well done.
The service provided by Diana D was exceptional. I needed an Easter gift basket delivered to Bucharest, Romania but the ones available didn't have the items I wanted but Diana made the calls and got the items included and kept me updated. I really appreciate the extra effort she put in. With her help she is making my wife's Easter extra special.
I'm so glad I could write a review today. It was the first time i placed the order and i am extremely overwhelmed with the experience i have received. Well i should been unhappy when i got to know the plush bunny went out out stock but i wasn't an inch disappointed & thats because of the Excellent Customer Service i received. I not only got alternate options to select from but also received so much help in rescheduling my delivery date to when i could received my desired gift. Also i wanted some help with a bit of changes to the wine i ordered and i was surprised with the kind of help i received. Customer Service went out of their way to do the best possible thing to accommodate my requirements inspite of saying there isn't much that can be changed. They contacted the locals, updated what i wanted in their records, sending confirmation emails and did all they can to keep me a happy customer I would specially like to name some customer service representatives because of whom i am a happy customer and they did all they can to help me. I am extremely grateful to then as it was the first time i order for my Best Friends Birthday and their help means a lot :) - Ally Winters - You are Awesome as i know you went out of your way and the way you assured me it restored my faith in you totally. - Kate Collins, Sue Mitchell, Alexa Smith, Irwing Torres, Elizabeth Evans - Thank you so much guys. You all are The Best !!! Giftbasketsoverseas - THANKS A LOT :)
GiftBasketsOverseas has employees that are the perfect level of frank and kind. They were willing to help me cut costs where I could, while making sure all my gifts were the quality I expected.
Great service! Its the 3rd year we are using this service to send corporate gifts to customers around the world and they are fantastic. Olivia Greenfield is a great professional, always providing full attention to our requests and its been a pleasure work with her.
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